The Restaurant Feedback System
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Get Lots Of Great Reviews
Your Restaurant Depends On It

84% of people trust online reviews

7 out of 10 will review if asked

73% see reviews  3+ mo old as not relevant

Identify your happy customers and encourage them to write reviews in sites like Yelp & Google

With Feedb getting reviews is automatic and as easy as 1, 2, 3:

Show feedback signs with link to 1 question survey

Customer provides feedback with phone and just 1 tap

When happy, review site shows ready to add a review

Provide a channel for dissatisfied customers to vent privately avoiding public negative reviews

It's like having your own shield against negative reviews. And that is great because...

  • 74% of consumers say that positive reviews make them trust a local business more
  • Restaurant/Cafe reviews are the most commonly read by consumers
  • 40% of consumers form an opinion after reading just 1-3 reviews

Did you know that restaurants that boost their Yelp rating by one star can increase revenues by 5% to 9%

Don't take our word for it, this comes from a Harvard Business School Study done back in 2011, but you already knew, higher ratings in more places equals more money in your pocket!

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This system is a no brainier. David with Feedb has been great and has walked us through the best way to use the system. Thanks guys!


Adam L.

How does Feedb get reviews again?
This is how it works:

Your customer sees a feedback sign in your restaurant

  • Sign has a QR code and a website address to give you feedback with a phone
  • You can add QR code and feedback URL to receipt, flyer, menu, etc...
  • An offer can be featured to encourage feedback (ex: tell us what you think and get a free cookie on your next visit)

Simple question is answered with a simple tap

  • How likely are you to recommend us to a friend?
  • Answer varies from 10 (extremely likely) to 0 (not likely)
  • 9 & 10's are your promoters, 7 & 8's your passives and 0-6's your detractors

Happy guests are encourage to post a public review

  • Sign has a QR code and a website address to give you feedback with a phone
  • You can add QR code and feedback URL to receipt, flyers, menu, etc.
  • An offer can be featured to encourage feedback (ex: tell us what you think and get a free cookie on your next visit)

Dissatisfied guests are asked for private insights

  • How likely are you to recommend us to a friend? 
  • Answer varies from 10 (extremely likely) to 0 (not likely)
  • 9 & 10's are your Promoters, 7 & 8's your Passives and 0-6 your Detractors

Automation keeps you away but on the know

  • Feedb handles all the follow up  replies for you
  • You get notified when feedback is received
  • You can respond to negative feedback or use the autoresponder

Build a contact list with emails and/or mobile phones without ever saying a single word

Stay on top of your customer's mind at lunch time!

Guests enter their contact info when submitting feedback

A list is built categorizing your promoters, passives and detractors

You can easily send mass email and SMS within Feedb

Use coupons to encourage customer feedback, repeat visits, and referrals

Sounds familiar? The big guys have been doing it for a while...now you can do it too!

  • 90% of customers have looked for a restaurant deal at least once
  • 76% of consumers are willing to trade personal information for relevant offers
  • 64% of U.S. adults said they’d visit a restaurant new to them if they received a “refer a friend” discount

With Feedb you can set custom offers based on the feedback given and auto send loyalty and referral offers to happy guests long after feedback has been given

Set an offer to be sent after feedback is given to encourage feedback responses

Set an offer to be sent to happy guests 2 weeks after feedback is given to encourage repeat business

Set a refer a friend offer to be sent to happy guests to encourage custom referrals

Monitor quality and satisfaction with Net Promoter Score

Get Valuable insights only customers can give and monitor ongoing quality and consistency using Net Promoter Score (NPS)

The Net Promoter Score is an index ranging from -100 to 100 that measures the willingness of customers to recommend your restaurant to others. It is calculated by subtracting the percentage of detractors from the percentage of promoters.

You get more and better reviews within the 1st month of using Feedb or your money back!

Feedback Kiosk Mode

  • Feedb is ready to be used in kiosk mode
  • Use any Android or IOS tablet
  • We provide all the setup support
  • Use Kiosk only or along with feedback signs
  • No kiosk limit

Get testimonials that convert prospects into buyers

Fresh Website Testimonials

  • Testimonials are proven to warm up prospects
  • Automatically get customer's permission to use
  • Feedb keeps the content fresh and up to date
  • All content is optimized for search engines

Get testimonials that convert prospects into buyers

More Visibility in Local Search

  • Reviews are a huge ranking factor in local searches
  • More 5 star reviews help rank higher
  • The age of the reviews is also a big factor
  • Constant 5 star reviews help you be at the top

As you can see our Restaurant Feedback System will help you improve your online reputation and grow your restaurant business without much input from your part!

You get more and better reviews within the 1st month of using Feedb or your money back!

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